At Juvenile Heirlooms, we take great pride in the quality and craftsmanship of our products. Attention to design and construction is our priority. We carefully inspect your order prior to shipment. Upon delivery, please carefully inspect your order and note any damages to cartons or merchandise on shipment paperwork. If you receive damaged or defective merchandise, you may contact our customer service department at (800) 533-9110 and we will be glad to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund (excluding shipping charges). To arrange a return, you must contact our customer service department for a return authorization before shipping item. Juvenile Heirlooms Customer Service
Telephone: (800) 533-9110
Email: CustomerService@JuvenileHeirlooms.com
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